Shipping & Returns Policy

Your order was processed by our merchant Clickbank. It will be CLICKBANK that shows up on your credit card or billing statement! If you are not the cardholder, inform them of this! If you purchased any upgrades, they will show up as separate transactions. If you need support, email us at [email protected]. If you want phone billing support, you can contact ClickBank's Customer Support team at 1-800-390-6035 from the US or +1-208-345-4245 from other countries.

Shipping

We offer shipping to nearly all countries around the world. All physical order will be shipped out next working day. And orders made on Friday, Saturday or Sunday will be shipped on Monday, excluding all US postal holidays. 

You will receive a shipping notification along with your tracking link to locate and track the status of your order in transit the day after your item has shipped. Any questions regarding your tracking or shipment please contact us using the information below.

Continental United States: 3-5 business days
International: 1-2 weeks

Returns of Physical Items

In order to obtain your full refund for your bottle(s) you must return all bottles be they empty, full or partially full back to our fulfillment center at the address listed below, within sixty (60) days of the date you originally ordered the product along with a written or printed not - inside the package - with the following information clearly written: 

1. Your ClickBank Order ID (Found in your receipt)
2. Your Full Name, and Full Address where the shipment was received
3. Your Email Address and Phone Number
4. Your original packing slip (if available)

In order for your full refund to be processed the product must arrive at our fulfillment facility within sixty (60) days of the original purchase date. Failure to include all the bottles purchased by they empty, full or partially full or failure to clearly write your order details specified above so that a member of our fulfillment center staff can clearly read and allocate your return will both result in our inability to refund you. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.

Physical Returns Address

The Health & Wellness Center
4501 Ford Avenue, Alexandria, VA 22302
Dr. Berg © 2022. All Rights Reserved